Q. I am a shoe size 6, which size boot should I order?

Ans. All Rockfish boots are the true to size, so order your shoe size.

Q. I'm a half size 7.5UK, do I go up or down in size?

Ans. If you are a half size then go to the next size up.  So if you are a 7.5 UK, then choose an 8UK and so on.

Q. Are the wellingtons waterproof?

Ans. All Rockfish welly boots are waterproof to the top of the boot, including the Groundhog.

Q. I work in really cold conditions, which boot would you recommend?

Ans. For ladies we recommend the Icecube. Or for men & women, the Groundhog and Walkabout.

Q. What's the main difference between the Groundhog and the Walkabout?

Ans. The Walkabout has hiking technology in the mid and outsole and created for supreme comfort when out walking. The Groundhog is designed also for all day wear, but is more suited to farming, agronomy, gardening etc and is our most durable boot.

Q. I walk a lot, which boot would you recommend?

Ans. Definitely the Walkabout. This boot is designed with walkers in mind. Especially dog walkers.

Q. How easy is it to return my order if I want a different size or refund?

Ans. Returns are easy and stress free. Returns are free in the UK. We offer excellent customer service. And a no quibble replacement guarantee for 1 year.

Q. I'm not sure if your boots will fit my calf width?

Ans. Go to the product details and scroll down to the measurement chart or click the Men's  Size chart / Women's Size Chart on the main menu, you can see the full boot measurements. If you are still unsure speak to us on live chat.

Q. I have wide feet, will your boots fit me?

Ans. Go to the product details and scroll down to the measurement chart, you can see the full boot measurements. If you are still unsure speak to us on live chat.

Q. I want a pair of Groundhogs / Walkabout but can't see my size?

Ans. We have more stock arriving at the end of April, including sizes 3 and 4 in the Groundhog.

Q. I want to try a pair of Rockfish wellies on, do you have retail outlets where I can do this?

Ans. Rockfish does not have physical stores. However, our sizing charts on product details are accurate and we offer easy free returns. 

If you have any other questions please ask us on live chat, or contact us here